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• Implementation meeting with new client
• Introductions of all involved with account
• Business expectations and requirements
• Review project plan and contact escalation list
• Product information
• Consignee information
• Warehouse layout
• Information connectivity
• Review contract
• Identify “Go Live” date
• Set up weekly meetings
• Identify and solve all problems quickly
• Keep constant communication and discuss critical issues
• Regular communication with client
• Performance monitoring
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